Frequently Asked Questions

Who do I order catering, electrical, internet, etc. from?

• You'll find our approved vendor list within the "Exhibitor Services Manual" portal button

Do I need to purchase Wi-Fi?

• There is complimentary Wi-Fi on-site that is shared between attendees, sponsors, and exhibitors. If you are planning a demonstration in your booth, please consider looking into dedicated Wi-Fi which can be purchased in the “Exhibitor Services Manual” portal button.

What is the warehouse address? 

Warehouse shipping address:

Exhibiting Company Name / Booth Number
AI SUMMIT NEW YORK 2025
 C/O Freeman

140 Central Ave Ste 130
Kearny, NJ 07032
USA

Shipping information:

• The warehouse will be open from November 10 - December 1st
• The Freeman warehouse will be closed on November 27 & 28, 2025 in observance of Thanksgiving.
• Ship early to avoid delays and save money.
• Freeman will accept crated, boxed or skidded material beginning November 10, 2025 at the above address.
• Material arriving after December 01, 2025 will be received at the warehouse with an additional after deadline charge.
• Please note that the Freeman Warehouse does not accept uncrated freight (loose, pad-wrapped material and/or unskidded machinery), COD shipments, hazardous materials, freight requiring refrigerated or frozen storage, a single piece of freight weighing more than 5,000 pounds or a single piece of freight beyond the dimensions of 108"H x 93"W.
• Warehouse materials are accepted at the warehouse Monday through Friday between the hours of 8:00 AM - 2:30 PM.
• Certified weight tickets must accompany all shipments.
• If required, provide your carrier with this phone number: (888) 508-5054.
  • Feel free to use these Pre-Made Shipping Labels

How do I add a team member to the portal and/or seed them on reminder emails?

• Within the "Tasks & Deadlines" portal button, you'll see a "To Do" list you can add them throught: 

What are the event hours?

Exhibitor move-in

Exhibit hall hours

Exhibitor move-out

How can I book my hotel room?

• You can book your hotel room through [this link].
• For group bookings, please contact: alice_gray@hotelmap.com

How can I edit my address on the exhibitor list/update my company profile?

• You can edit your address through the "Exhibitor Profile" portal button

What is my booth number? 

• You can find your booth number on our floor plan [here].

How many attendees are we expecting?  

• We are estimating 4,000+ AI professionals at this event. You can find the partner attendee breakdown on page 4 of the prospectus.

Where can I find the attendee list?

• Please [click here] to view the attendee list. You will need scroll past "Big Brands in the Big Apple" and the form will be on the right. 

Where can I find the media list? 

• Please [click here] to view the media list.